The Product Post

The Product Post

The Eventual Shift From Product Designers to Product Creators

How no-code, AI builders, and a multi-skill design stack are reshaping the craft

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Andrew Quan
Nov 27, 2025
∙ Paid

Design is outgrowing its own name. The word designer no longer reflects what the best in the field actually do.

They don’t just shape screens:

  • They shape systems and business outcomes

  • They orchestrate flows, model logic, influence onboarding

  • They’re moving closer to data, automation, and increasingly — they’re building.

And it isn’t theoretical. It’s happening now.

The rise of AI-native tools like Cursor and low-code builders like Webflow and Framer has collapsed the gap between idea and implementation. What once took a team of designers, engineers, and content specialists can now be explored by one person — in hours, not weeks.

At Intercom, this transformation surfaced early in a public company setting. Their 2025 “AI-Driven Design Framework” memo laid out how designers would move beyond prototyping — into systems thinking, prompt orchestration, and production-integrated workflows.

Fin Ideas
Intercom's 3-point framework for AI-driven design
We all know that AI is changing how design gets done. At Intercom we led the charge earlier this year by having all of our designers ship code changes to production; in a short few months we’ve seen many other design teams follow suit, and it’s fast becoming standard practice…
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2 months ago · 78 likes · 7 comments · Thom Rimmer and Emmet Connolly

In an interview with Peter Yang (Product Lead, Roblox, Twitch, Meta), Cursor’s Head of Design, Ryo Lu, recently shared how he uses AI prompting and multi-agent configurations to design, generate, refactor, and deploy production-ready interface systems. Not mockups. Actual working product.

What we’re seeing is not an evolution of design—it’s a redefinition of how products get made.


Urgency Born From The Need For Speed

Speed has become the new competitive advantage for revenue growth.

Teams that can move an idea from concept to production in weeks instead of quarters are setting the pace for everyone else. In these companies, design isn’t a department or a phase — it’s the process itself.

This brings both opportunity and risk. The opportunity is creative freedom: the chance to own the full product lifecycle. The risk is inertia — holding onto a workflow that moves slower than the market.

If you’re a designer, this is your invitation to expand your range.

This post is your field guide to how the craft is changing — the skills, the tools, and a guide on how to shift towards becoming a true Product Creator.

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The Traditional Roles of Product Design

Design is no longer a collection of siloed roles. In future, there will no longer be a distinct difference between “the UX designer,” “the content designer,” or “the service designer.” Modern teams don’t hand work across these boundaries anymore — they expect the same person to move across them.

Today’s designer is expected to operate across five interconnected competencies that together shape how products behave, communicate, and evolve. You may specialise in one, but you must be fluent in speaking in all five.

1. Interaction Design — How the Flow Behaves

Interaction design defines how users move, react, and respond within a system. It governs states, timing, and feedback. It’s not just about usability — it’s about flow, momentum, and behavior. Done well, it makes products feel alive and intuitive.

2. Usability Design — How People Complete Tasks

Usability is the discipline of clarity. It ensures that systems reduce cognitive effort, reveal the right options at the right time, and guide users toward confident decisions. It’s the difference between “I think I can do this” and “I know exactly what to do.”

3. Service Design — How the Whole System Works

Service design zooms out beyond the interface. It looks at how real journeys span across channels, policies, teams, and workflows. It connects product with operations, support, compliance, and fulfillment — mapping how the entire system works for the user, not just the screen.

4. Content Design — How Meaning Is Delivered

Content design gives language, clarity, and intent to the experience. Every label, message, and micro-interaction shapes understanding. Language is decision design — done well, it lowers friction and builds trust faster than visuals alone ever could.

5. User Research — How Teams Gain Confidence and Clarity

Research is no longer something done for designers — it’s done by them. It blends interviews, analytics, testing, and sense-making. Its goal isn’t documentation. Its goal is insight, direction, and confidence.

We are moving from role-based design (“UX vs UI”) to range-based design — where designers are valued for their ability to navigate all five dimensions, even if they specialise in one.

This is the foundation of full-stack design: Fluent across the stack. Deep in one. Able to connect decisions across the whole product, not just one layer.


The 2×2: Four Modes of Product Creation

Before debating which tools to use — Figma vs. Webflow, Cursor vs. Replit — it helps to realise that tools don’t define how we create: Modes of creation do.

The same designer might use Figma, Bubble, and Cursor in one week — not because those tools compete, but because each one supports a different mode of progress. That progress ranges from early exploration to functioning prototypes, all the way to real, durable products.

That’s why classifying tools often leads us astray. Tools are fluid; behaviours are not. What actually matters is not what we used, but what we were trying to achieve:

  • Were we exploring concepts or validating real behaviour?

  • Were we representing an idea or actually implementing it?

  • Were we communicating intention to others, or already building something usable?

  • Were we learning — or shipping?

These questions reveal four distinct modes of product creation, each with its own strengths, risks, and feedback loops.

The 2×2: A Map of Creation Intent

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